Terms and Conditions

Last updated: 10 October 2024

Please read these terms and conditions carefully before using Our Service.

1. Definitions

• App means the Collection for Auckland web and mobile application.
• Company, "we," "us," or "our" refers to App House Limited, New Zealand.
• Service refers to the App and any related services provided by the Company.
• You or "user" refers to the individual accessing or using the Service.

2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not use the Service.

3. Use of the Service

3.1. Accuracy of Information

While we strive to provide accurate and timely information, particularly regarding schedules and events, we cannot guarantee the accuracy, completeness, or timeliness of information in the App. You acknowledge that any reliance you place on such information is at your own risk.

3.2. Data Updates

We regularly update our data to maintain accuracy. However, due to various factors, including technical issues or delays in receiving updated information from third parties, discrepancies may occur. We encourage users to verify critical information through official channels.

3.3. Image Processing and Scanning

The App provides functionality for users to submit images for processing and receive recommendations. Users are entitled to five free scans per week. Additional scans can be unlocked by viewing rewarded ads. By using this feature, you agree that submitted images may be processed by third-party services.

3.4. User Responsibilities

You are responsible for any actions taken based on the information or suggestions provided in the App. We recommend checking official sources for confirmation of important schedules or events.

4. In-app Purchases, Ads, and Refunds

4.1. The App may offer in-app purchases. All purchases are final and non-refundable, except as required by law.

4.2. The App includes a rewarded ads system, where users can watch ads to receive additional scan credits after using the free weekly scans.

4.3. In the event of a faulty download or non-functioning in-app purchase, we will investigate and attempt to resolve the issue promptly. If unresolved, we will authorize a refund through the relevant app store.

4.4. Billing and transaction processes are handled by the app store from which you downloaded the App and are subject to their terms and conditions.

5. User Data and Privacy

5.1. We collect and process user data, including location and image data, in accordance with our Privacy Policy.

5.2. By using the App, you consent to the collection and use of your data as outlined in our Privacy Policy.

5.3. We implement appropriate technical and organizational measures to protect your personal data.

6. Limitation of Liability

6.1. To the maximum extent permitted by law, our liability for any claims arising out of or in connection with the use of the Service is limited to the amount paid by you, if any, for access to the Service.

6.2. We are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

6.3. This limitation does not apply to liabilities that cannot be excluded or limited under applicable law.

7. Dispute Resolution

7.1. We encourage users to contact us directly to resolve any disputes informally.

7.2. If an informal resolution is not possible, any legal action must be brought in the courts of New Zealand, subject to applicable law.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any significant changes. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

9. Compliance with Laws

9.1. The Service is based in New Zealand and provided for use worldwide. You are responsible for compliance with local laws if you use the Service outside New Zealand.

9.2. We make no representation that the Service is appropriate or available for use in other locations.

10. Contact Information

If you have any questions about these Terms, please contact us at:

• By email: collection-for-auckland@apphouse.co.nz

By using the Collection for Auckland App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.